Suppose a power outage, equipment failure or cyber-attack knocks out your network for 15 minutes. When the network is restored, you’re unable to access important data. That data has been permanently lost or stolen, or you don’t know where to find it. Think about how much it would cost if you lost critical data or had to spend significant time tracking down data after the network goes dark. Think about the impact on business operations, customer service, regulatory compliance, and the reputation of your organization.
If you have a comprehensive data backup plan that has been tested, the impact will be minimized. Unfortunately, most organizations have no formal plan or procedures for backing up data. Backup tools and processes are tested infrequently, if ever. Meeting backup windows becomes more challenging every year, and IT is struggling to manage a high number of backup targets. Although organizations realize that consolidating backup would reduce costs, they continue to use a number of disparate backup systems that are undocumented and prone to human error.
Without effective data backup, there can be no effective data recovery. Without effective data recovery, it is virtually impossible to maintain business continuity, and the consequences of an outage become much more severe.
The time and expense required to manage data backup in-house is leading to many organizations looking to outsource the management of their backup solutions. Managed backup leverages the expertise of a third-party service provider to continuously manage and monitor backup tools and processes. This will ensure that backups are completed as scheduled, data is kept secure, and reports of backup functions are maintained. Managed backup reduces operational costs, minimizes the risk of data loss and compliance issues, speeds data recovery, and frees in-house resources to focus on more strategic tasks.
Because managed backup requires you to entrust your most valuable business asset – corporate data – to an outside party, choosing the right managed backup solutions and provider is critical. What tools and procedures will the provider use to keep your data secure? For example, data should be encrypted at the source, transmitted over a secure Internet connection, copied in at least two remote storage locations, and protected with sophisticated access controls.
Because the amount of data being backed up will continue to increase exponentially for the foreseeable future, your provider should offer a scalable solution to meet growing backup demands. Find out the procedures for addressing and alerting you to failed backups and providing ongoing backup status reports. Your IT department should have visibility into the entire backup process through centralized, easy-to-use tools.
Pivot IT Operations as a Service for Backup Applications provides 24x7 backup monitoring, maintenance and administrative services to ensure the reliability and performance of your backup system. Let us help you better manage high data volumes and improve operational efficiency with our proven managed data backup solution.
By Rick Eddings
Vice President of Pivot Technologies