Pivot First Call Support - Pivot Technology Solutions

The increasing complexity of today’s data center requires dedicated operational resources.

Pivot First Call support frees your IT staff from the tedious and time-consuming troubleshooting and problem resolution processes and helps you drive to resolutions when its most critical. With Pivot’s First Call Support you gain direct access to Level 3 engineers who have deep expertise in your key technologies.

Pivot First Call Support delivers:

24×7 support
Centralized call center
Escalation support and management process
Contract administration process
Problem re-creation labs

Data Sheets

First Call Support for NetApp
First Call Support for Pure Storage
First Call Support for Veritas

Our First Call Technical Support Center (“TSC”) offers each customer superior personalized hardware and software support-24 hours a day, 7 days a week, 365 days a year.

To contact the TSC by telephone, please call 888.895.0495.

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