Pivot First Call Support - Pivot Technology Solutions

The increasing complexity of today’s data center requires dedicated operational resources.

Pivot First Call support frees your IT staff from the tedious and time-consuming troubleshooting and problem resolution processes and helps you drive to resolutions when its most critical. With Pivot’s First Call Support you gain direct access to Level 3 engineers who have deep expertise in your key technologies.

Pivot First Call Support delivers:

24×7 support
Centralized call center
Escalation support and management process
Contract administration process
Problem re-creation labs

Data Sheets

First Call Support for NetApp
First Call Support for Veritas

Our First Call Technical Support Center (“TSC”) offers each customer superior personalized hardware and software support-24 hours a day, 7 days a week, 365 days a year.

To contact the TSC by telephone, please call 888.895.0495.

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