Customer Lifecycle & Consulting Network
Pivot Resident Services are an important part of the customer lifecycle. Our Technical Residents help your company run and optimize the solutions Pivot helped implement. Residents are part of our consulting network and hold more than 200 professional and expert certifications.
Supplementing your in-house IT staff with Pivot’s Technical Residents will enable your organization to operate more efficiently as you adopt the technical innovations that are critical for success. Our experts have gained experience in a wide range of technologies through engagements across numerous environments and industries. Technical Resident personnel also have the capability to use the expertise of our knowledgeable Pivot Professional Service Organization to provide unmatched technical depth and breadth.
What Our Residents Deliver
A Professional Services Level Consultant provides technology expertise to optimize configurations, processes, and procedures. Residents also share knowledge with your company’s IT staff. With total control over these experts’ priorities and time, your company will have the flexibility to adjust resources to meet evolving business needs.